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What’s the difference between validation enabled and a validation subscription in QMS?

Head of Product - CPO, AODocs · May 3, 2023 · Updated Oct 6, 2026

A software validation package may include supplier test evidence and templates for activities such as installation or performance qualification. Check actual deliverables and the functions they cover. A package does not establish that the customer’s configured QMS is fit for its intended use.

Validation documents can structure the work, but the organization still needs to define intended use, assess risk and determine appropriate assurance activities. When a process or configuration changes, assess its impact and retain relevant evidence. FDA’s medical device software assurance guidance does not call for repeating every activity after every change.

I’m sure that most people, especially those in the Life Sciences space, try to avoid expending that time and effort on making the validation process happen. Unless you like mowing your lawn with scissors, why invest in a QMS be it for Medical Devices, BioTech, or really any high-regulated industry, if it doesn’t save you some combination of time, effort, stress, or money?

There is a Better Way

Some secure SaaS, cloud-hosted Quality Management System offerings include contracted validation support. Confirm what the service covers rather than infer scope from the subscription label.

A validation subscription describes a service arrangement, not proof that every customer application is qualified. Review supplier evidence, covered configuration, intended use and responsibilities. Templates can support assessment, but the organization must determine additional activities and approval evidence needed.

Everyone changes their QMS to meet their business requirements. You’re going to want your business templates to incorporate additional properties that may be needed for you to both evaluate and manage your business process workflows.

For the configured QMS, agree on supplier testing and documentation deliverables. Assess whether those activities cover intended use and risks, and retain customer review and approval. Supplier testing does not automatically cover every workflow or configuration.

Supplier validation support can contribute existing evidence and agreed test activities. Implementation time still depends on scope, configuration, integration, training and assurance work. Plan those tasks before setting a deployment schedule.

Here’s an analogy that might help to illustrate my point. Imagine that you wanted a loaf of bread. You could go to the store and buy all the ingredients, the oven, and all of the kitchen utensils you need to bake it. Then you’d need to mix it all together, let the dough rise, put it in a pan, add your toppings, and then bake it.

Or you could buy some pre-proofed dough, add your toppings to make it your own, and bake it.

The analogy illustrates reuse of prepared work, but scope still matters: supplier materials must be assessed against the configured application and intended use.

My advice is simple: If you know you’re in the market and you want the best QMS for Life Science, compare supplier deliverables with the assurance work your organization must complete. A service can support those activities, but the label alone does not establish coverage or productivity gains.

This article historically described AODocs validation support. Confirm current offering, contracted deliverables and treatment of configuration changes. An ongoing subscription does not establish that every customer process remains validated throughout its term.

Frequently asked questions

What should buyers compare in a validation package and a validation service?

Buyers should compare the documented deliverables, test execution, configuration coverage and responsibilities in the actual offer. A package may provide templates or evidence; a service may also perform agreed activities. These labels do not establish scope by themselves, so specify what the supplier will do and what the organization must assess and approve.

Can prewritten validation templates replace testing a configured QMS?

Prewritten templates do not replace evidence that a configured QMS is fit for its intended use. They can structure the assessment, but the organization must determine the relevant functions, risks and assurance activities. FDA’s medical device software assurance guidance recommends an approach based on the actual use, including configurations and changes.

What should a QMS validation service agreement say about changes?

A QMS validation service agreement should identify which changes are covered, who assesses their impact and what evidence will be delivered. Distinguish supplier platform changes from customer workflow or configuration changes. The agreement should make responsibilities explicit rather than imply that every future change is covered by an ongoing subscription.